Multi-User SMS for Teams and Departments

Multi-User SMS for Teams and Departments

: 2nd June 2025

Multi-User SMS Accounts for Smarter Team Management
Cosmic SMS lets you create multiple sub-accounts under one main (master) account - perfect for organisations with multiple departments, branch offices, or teams. Each sub-account operates independently but is controlled, monitored, and funded from the master account.

Centralised Control with Flexible Permissions
From the master account, you can set up as many sub-accounts as needed and control exactly what each one can do. Assign individual login details, set access permissions, and define credit limits. You can even move credits between sub-accounts instantly.

Perfect for Multi-Department or Multi-Client Setups
Whether you are running separate teams, managing client campaigns, or splitting usage by region, multi-user accounts give you complete visibility. All usage, billing, and message history can be tracked in real time - no more confusion over who sent what.

Easy to Configure and Update
Create sub-accounts in minutes through the main admin control panel. Update settings at any time without affecting other users. Each sub-account can have its own contact database (or shared access), a credit limit, a renewal limit for automatic top-ups, and custom permissions to match the user role.

Benefits at a Glance
- Reduce admin time with central billing and credit management.
- Improve security by restricting access to sensitive contacts.
- Allocate resources fairly between teams or clients.
- Monitor activity to ensure compliance and performance.

Get Started Today
Set up your first sub-account in minutes and gain full control over your organisation's SMS activity. Get in touch to learn more about multi-user SMS with Cosmic SMS.